An appointment is for one person only. If you are unable to attend your appointment, please inform the surgery to allow us to allocate the appointment to another patient.
Urgent appointments
To request an urgent appointment for today or tomorrow (Monday to Friday) during opening times:
- phone us on David Medical Centre 0161 881 2297 or Merseybank Surgery 0161 445 5559
Routine appointments
To request a routine appointment in advance during opening times:
- phone us on David Medical Centre 0161 881 2297 or Merseybank Surgery 0161 445 5559
- use your NHS account (through the NHS website or NHS App) or Patient Access to book an appointment, screening test or vaccination
Your appointment
However you choose to contact us, we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text or email
Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.
Cancelling or changing an appointment
To cancel your appointment:
- use your NHS account (through the NHS website or NHS App)
- using the GP online system: Patient Access
- phone us on David Medical Centre 0161 881 2297 or Merseybank Surgery 0161 445 5559 during opening times
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- if you need an interpreter
- if you have any other access or communication needs
Home visits
The doctors are better able to assess patients at the surgery. However, if you are too ill to be able to attend or if you are infirm and house-bound, please help us by requesting home visits before 10:30am. The receptionist will ask you about your illness in order to help the doctor to assess the urgency of the visit.