Patient Participation Group

We would like to know how we can improve our service to you and how you perceive our surgery and staff.

To help us with this, we are setting up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.

We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.

Merseybank Surgery now has a Patient Participation Group (PPG) and currently has seven members who are valuable members and play a vital role in our practice. The members asked us to display community information in the waiting room, brilliant idea, with members updating us on community info.

We started with only four members in December and welcome any patient wishing to join.

Patient Participation Group reports 2014/15

Patient survey 2013/14

Patient survey 2012/13

Join our Patient Participation Group

All registered patients are able to join our Patient Participation Group. People of all genders, ages, ethnicities, and those with health conditions and disabilities are encouraged to join.

Members should as far as possible, be representative of the surgery population.

To join: